Believes you can learn how to make people better understand you (video).
Suggests two things you can do to override the assumptions others make about you including to make an accurate first impression and to recognize what it takes to overcome other people’s confirmation bias.
“Human beings have a strong tendency to distort other people’s feedback to fit their own views.”
Thinks overconfidence can be caused by other people mistaking arrogance for ability.
Believes in order to overcome your bias you have to first recognize that everybody is biased.
“People don’t just want to be seen positively by others – they want to be seen the way they see themselves.”
Suggests three strategies to make yourself work when you don’t want to including to use if-then planning and to adopt a prevention focus.
Thinks you’ll be more likely to be successful if you adopt a “get better” mindset. (video)
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